At Paradox Detox Spa your appointment is very important to us and we understand that sometimes appointments need to be re-scheduled or canceled. Because most of our services require preparation time to properly prepare a room for your treatment, we have Cancellation Policies in place.

In order to provide you and others with excellent customer service and access to appointments during peak times, we kindly ask for the following considerations:

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All appointments require a $30 deposit/prepayment. 24 Hours' notice is required to cancel or reschedule an appointment.

 

 

CANCELLATION POLICY & FEES

• - We respectfully request at least 24 hours' notice to cancel or reschedule your appointment.

• - Less than 24 hours notice will result in a charge of a $30 deposit reserve fee.

• "No Show" will likewise result in a fee in the sum of a $30 deposit reserve fee.

• Guests that are a "No Show" will be required to pay another deposit to reschedule.

 

This cancellation policy allows us time to inform our standby guests of any availability. Without sufficient notice, we end up turning away other clientele who could have scheduled an appointment for the same time.​

 

ARRIVAL TIME

Please arrive for your appointment 5 minutes before your scheduled appointment time. This allows for extra time to attend to your paperwork etc. Arriving early will not guarantee your service will start before your scheduled appointment time.

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LATE ARRIVALS

We understand that sometimes things happen outside of your control to make you late for your appointment. We will do everything we can to accommodate you, but unfortunately, it will limit the time allocated for your treatment, or we may need to reschedule your appointment.